Ever been asked how much memory your computer has, and had no idea where to look? Run this once and it writes you a simple report about your PC in plain English.
All the things you would otherwise have to dig through Windows settings to find, written so they actually mean something.
Make, model, processor, and how much memory it has, with a note on whether that is enough for what you do.
Tells you if you have an SSD or the older mechanical sort, how full it is, and how healthy it is.
How much charge it holds now compared to when it was new. Usually explains why it does not last like it used to.
Crashes, drives showing wear, updates falling behind. Each one explained in plain terms, not error codes.
Upgrades that would genuinely make a difference to your machine, and what each one would actually change.
One button sets up an email with the report ready to attach. I will read it and tell you what I think, free.
I clean up after scams for a living, so I know exactly how wary you should be about downloading things. Here is the honest list.
Five steps, and you can leave it alone for most of them.
Right-click the file you downloaded, choose Extract All, then Extract. Open the folder that appears. This step matters, because if you run it from inside the ZIP your report gets saved somewhere you will not be able to find it.
You will see a couple of security warnings at this point. That is normal and expected. There is a section below explaining exactly what they say and what to click.
Your battery's true condition and your drive's health readings can only be read with administrator permission. That is a Windows rule rather than my choice. The tool still only reads.
You can leave it alone while it works. It tells you what it is doing as it goes.
Read it yourself, or let it set up an email and send it to me. Entirely up to you. The report is yours either way.
Windows shows warnings for anything downloaded from a small website rather than a big software company. You will see two or three. Here is exactly what they say and what to click, so none of it catches you out.
This is not a virus warning. It only means not many people have downloaded this particular file yet, which is true, because I am one person in Shrewsbury rather than Microsoft.
Click the arrow or the three dots next to the download, then Keep.
Same reason as above. Software companies pay for a certificate that makes this box go away, and it builds up trust based on how many thousands of people have downloaded the file. A local repair shop will never hit those numbers, so I would rather explain the box than pay to hide it.
Click More info, then Run anyway.
Click Yes. Despite the wording, the tool does not change anything. Windows uses that same message for everything needing administrator access, including things that only read.
If you would rather not grant it, the tool will not run. That is a perfectly reasonable decision to make about software you downloaded from the internet, and I will not think any less of you for it. Just get in touch and I will help another way.
Some antivirus products are suspicious of any script that reads hardware information, because that is also something unwanted software does. There is nothing hidden here. The main file, Run-Diagnostics.ps1, is ordinary text. You can open it in Notepad and read every line of what it does before you run it, and if you know someone technical, so can they.
Worth knowing whether or not you ever download this. If you have been caught out before, have a look at my scam cleanup page too.
The report is saved onto your own computer. I cannot see it unless you choose to send it to me, so you should know what you would be sending.
I need the serial number to look up the right parts and check whether anything is still under warranty. But if you would rather not send some of that, open the plain text version of the report and delete those lines first. That is completely fine and I will still be able to help with most things.
Yes. The tool is free, and so is me reading your report and telling you what I think. If it turns out you want work doing I will quote you for that, but there is no obligation and plenty of people just want to know where they stand.
No. It reads information and writes a report. It does not install anything, change any settings, or keep running afterwards. You can delete the folder when you are done and there will be nothing left behind.
Not at the moment, this one is Windows 10 and 11 only. If you have a Mac and want to know where you stand, just get in touch and I will go through it with you.
That means there is no email program set up on the PC, which is completely normal if you use Gmail or Outlook in a web browser rather than an app. Just email me yourself and attach the file from the Reports folder. It is the one whose name starts with PC-Report_
Not every laptop reports its battery wear figures to Windows, and desktop PCs do not have a battery at all. That is a limitation of the machine rather than a fault, and everything else in the report will still be there.
As many times as you like. Each run saves a new report and keeps the old ones, which is genuinely useful. Running one before a repair and one after shows you what changed.
Of course, and that is a sensible instinct. Drop the machine round to the evening clinic and I will get the same information off it myself. The tool exists to save you a trip, not to replace one.
Download it, run it, and send me the report. I will tell you honestly what I would do with the machine, including if the answer is nothing.
Download for WindowsRather just talk to someone? Get in touch.